Tap water off or unsafe
A burst main, a contamination notice, or a frozen pipe.
First hour
- If you got a warning, fill baths, pots and bottles.
- Stop using the dishwasher and washing machine.
- Start on stored water for drinking and cooking.
A boil notice
- Boil water for drinking, cooking, brushing teeth and baby feeds.
- A rolling boil for one minute, then let it cool.
- Follow official advice. Some contamination cannot be boiled away.
Stretching it
- Paper plates save washing-up water.
- Wipes for washing, hand gel for hands.
- Flush with grey water only when needed.
More from official sources
Updated 9 October 2026.